Download My Full Resume Here
Joel Spangler
About Me:
A proven IT leader with a highly diverse background specializing in problem solving, system engineering, enterprise architecture, and cybersecurity. Team focused approach with an emphasis on professional development and collaboration. Excellent vendor and consultant management skills, both for service providers and supplemental personnel. Forward-looking approach to aligning IT strategy with business needs. Always seeks to be proactive in seeing business needs and supporting them.
Top Skills:
IT Infrastructure Planning
Project Management
Datacenter Design and Management
Team Management and Development
Powershell, Javascript, Python, and SQL Development
Windows Server, VMWare, Hyper-V, Cisco, Meraki, Citrix
Cyber Security Management and Design
Disaster Recovery Planning
Education:
Penn State University | B.S. Information Science and Technology | Jan. 2022 - May 2024
Focus on Enterprise Integration
IST Certificate
Top 10% of class, Cum Laude
Dean’s List all Semesters.
Berklee College of Music | Sept. 1999 - Dec. 2002
Studies in Music Production and Engineering
Current Work:
New Cumberland Federal Credit Union | Board of Directors | 2024 - Present
Acting full board member, advising on technical strategy and roadmapping.
Provide feeback and approval for Credit Union Activies.
Member of Strategic Planning and Technology Committees.
Bell & Evans | Director of IT Infrastructure | July 2021 - Present
Leads IT Infrastructure Team handling all Client, Server, Network, and Cyber Security systems and initiatives.
Design and Implementation lead on IT infrastructure facilities for state of the art $400 million poultry production facility.
Hardened Cyber Security Posture:
Led deployment of MFA via Microsoft Conditional Access, Azure AD, and DUO. Implemented DarkTrace Antigena Email Security to better combat email attacks.
Implemented managed Endpoint Detection and Responses partner Kroll Security, leveraging Red Canary and Carbon Black.
Created partnership with Arctic Wolf, adding managed SOC and holistic network threat monitoring, in addition to external threat scanning, user training, and phishing simulation campaigns.
Installed multi-tier DR process for server virtualization environment, allowing for near seamless Business Continuity.
Established 5-year road maps for Cloud, Datacenter, Network, and Backup and Recovery Systems.
Established Individual Professional Development and Training plans with team members.
Maintains annual operational and capital budget for IT functional area.
Previous Roles:
Bell & Evans | IT infrastructure Manager | Nov. 2018 - July 2021
Management of Client, Network, Server, and Security support.
Day to Day operations support of multi-site VMWare Environment.
Oversaw selection and implementation of new Helpdesk platform for incident management.
Completed VOIP Conversion project, including RFP process with 5 vendors. Implemented cloud hosted service, saving over $140,000 over three years while enhancing phone services.
Lead project to streamline support and usage of shop floor weigh scales, reducing support tickets by 80%.
Bell & Evans | Network Administrator | Jan. 2018 - Nov. 2018
Completed complete rebuild of datacenter operations:
Installed Hyper-V Cluster on Dell FX2 Blade Chassis
Implemented all flash Compellent SAN storage.
Reduced production application outages by nearly 100%
Designed, Implemented and Administered new Backup and Recovery Procedures.
Acted as Tier 3 support for escalated Client and Production issues.
Lead architect for all new technical initiatives.
Deloitte | Systems Administrator | Apr. 2015 - Jan. 2018
Server Lead for PA Department of Human Services
Primary support contact responsible for operation of all public facing web applications for the agency.
IIS, .Net, Apache, Java, JBoss, and Tomcat App Administration for all DHS public facing and internal web sites and services.
Middleware and backend service support and administration including IIS Services, Corticon, WebMethods, BizTalk, AppFabric, NCache, Adobe LiveCycle ES2 and ES4, and others.
Extensive PowerShell scripting and automation.
VMWare infrastructure support for multiple tenants.
Hyper-V Administration for remote sites.
Checkpoint Firewall Administration for Multi-Zone Agency deployment, including Business Partner, VPN Tunnel, and Internal Connection and Policy Management.
The Hershey Company | Windows Server Administrator | Oct. 2013 - Apr. 2015
Support, deployment and maintenance of over 1200 servers.
VMWare Administration, Support.
Hyper-V Administration, Support.
Incident Management.
Server 2003 Upgrade Project.
Deployed Virtual and Physical Servers.
Documentation of processes.
Automation using PowerShell and System Center Orchestrator.
Graham Packaging | Systems Analyst | Jan. 2011 - Oct. 2013
Exchange, Active Directory and SAP Administration
Print Server Management
End User Support
PennDOT | Workstation Specialist | July 2008 - Jan. 2011
Hardware and Software support provided on site and remotely.
Workstation Image creation and maintenance.
York International / Johnson Controls | Application Analyst | July 2004 - July 2008
Support for Siebel 7 Software, desktop and mobile. Support Lawson Financial Software. Support AS/400 system used for payroll. Support and manage assets for a deployment of over 1500 mobile devices running Siebel 7 Software.
Earthlink, Inc. | Broadband Support Technician | Jan. 2003 - July 2024
Phone support for Broadband internet issues. OS Support for Windows 95, 98, ME, 2000, XP and Mac OS 8, 9, and Mac OS X 10.1-10.3. Also TCP/IP throughput issues, as well as working with TelCo's to diagnose line issues.